Refund Policy

Because software engineering, UI wireframing, and database scaling require upfront developer hour distributions, we operate under clear, sprint-level billing refund parameters.

1. Discovery & Blueprint Sprints

The initial blueprint phase requires an upfront fee. Once our technical solutions architect starts compiling requirements, this fee is non-refundable.

2. Active Development Sprints

Work is completed in 2-week agile intervals. Payments for sprints that have already completed development and been uploaded to staging are non-refundable.

3. Discontinuance of Work

If you choose to cancel a project in the middle of an active development sprint, you are only billed for developer hours recorded up to the cancellation notice date. Remaining funds for that sprint are refunded.

4. Post-Launch Handovers

Once full codebase repositories, database systems, and server parameters have been transferred to your control, we cannot offer any refunds.