Cookie Policy | OSO Infotech

This Cookie Policy explains how OSO Infotech ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you visit our website at osoinfotech.com. This policy provides you with clear and comprehensive information about the cookies we use, why we use them, how long they persist, and how you can manage your cookie preferences.

1. What Are Cookies?

Cookies are small text files that are stored on your computer, tablet, or mobile device by your web browser when you visit a website. They serve a variety of purposes, from remembering your preferences and login sessions to helping us understand how visitors interact with our site. Cookies can be "first-party" (set by the website you are visiting) or "third-party" (set by a different domain, typically an analytics or advertising service). Cookies can also be "session cookies" (deleted when you close your browser) or "persistent cookies" (remain on your device for a set period or until you delete them manually).

2. Types of Cookies We Use

We use the following categories of cookies on our website:

2.1 Strictly Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually set in response to actions you take that amount to a request for services, such as submitting a contact form, using the project pricing calculator, or setting your privacy preferences. Without these cookies, certain features of our website would not be accessible.

Session ID Cookie: Maintains your browsing session as you navigate between pages. Duration: Session (deleted when browser closes).
CSRF Token: Protects form submissions from cross-site request forgery attacks. Duration: Session.
Cookie Consent Cookie: Remembers your cookie preference selection so you are not asked again on subsequent visits. Duration: 12 months.

2.2 Analytics & Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us understand which pages are the most and least popular, how visitors move around the site, and where they encounter errors. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to include your visit in our site analytics.

Google Analytics (_ga): Distinguishes unique visitors by assigning a randomly generated ID. Duration: 2 years.
Google Analytics (_ga_*): Used to persist session state. Duration: 2 years.
Google Analytics (_gid): Distinguishes users for reporting purposes. Duration: 24 hours.
Google Analytics (_gat): Used to throttle the request rate to limit data collection on high-traffic sites. Duration: 1 minute.

2.3 Functional & Preference Cookies

These cookies enable the website to provide enhanced functionality and personalization based on your interactions. They may be set by us or by third-party providers whose services we have integrated into our pages. If you do not allow these cookies, some or all of these features may not function properly.

Calculator Preferences: Remembers your inputs in the project pricing calculator (selected services, team size, timeline) so they are preserved if you refresh the page or return later. Duration: 30 days.
Theme Preference: Remembers your display preferences if applicable. Duration: 12 months.
Language/Region: Stores your preferred language or regional settings. Duration: 12 months.

2.4 Marketing & Advertising Cookies

These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant advertisements on other sites. They do not directly store personal information but work by uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

Google Ads (IDE, NID): Used to serve ads relevant to user interests. Duration: 13 months (IDE), 6 months (NID).
Facebook Pixel (_fbp): Used by Facebook to deliver advertisements and measure their effectiveness. Duration: 3 months.
LinkedIn Insight (li_sugr): Used for LinkedIn ad targeting and analytics. Duration: 3 months.

3. Cookie Retention Periods

The retention period for each cookie depends on its type and purpose. Session cookies are automatically deleted when you close your browser. Persistent cookies remain on your device for their specified duration unless you delete them manually. Below is a summary of retention periods:

Session cookies: Deleted when browser session ends
Essential cookies: Up to 12 months
Analytics cookies: Up to 2 years
Preference cookies: Up to 12 months
Marketing cookies: Up to 13 months

4. How to Manage and Delete Cookies

You have the right to decide whether to accept or reject cookies. Most web browsers are set to accept cookies by default. You can modify your browser settings to block cookies or to alert you when cookies are being sent to your device. Please note that blocking certain cookies may impact the functionality of our website. Here is how to manage cookies in popular browsers:

Google Chrome: Settings → Privacy and Security → Cookies and other site data → Choose your preferred cookie setting.
Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data → Manage Exceptions or clear data.
Apple Safari: Preferences → Privacy → Manage Website Data → Remove cookies for specific or all sites.
Microsoft Edge: Settings → Cookies and site permissions → Manage and delete cookies and site data.
Opera: Settings → Advanced → Privacy & Security → Cookies → Choose your preferred setting.

To opt out of Google Analytics tracking across all websites, you can install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout.

5. Third-Party Cookies

Some cookies on our website are placed by third-party services that appear on our pages. We do not control these third-party cookies. The third-party services we use include:

Google Analytics: Web analytics service provided by Google LLC. Privacy Policy: policies.google.com/privacy
Google Ads: Advertising service provided by Google LLC for remarketing and conversion tracking.
Facebook/Meta: Social media tracking pixel for advertising and analytics. Privacy Policy: facebook.com/privacy
LinkedIn: Professional network tracking for B2B advertising. Privacy Policy: linkedin.com/legal/privacy-policy
Razorpay: Payment processing cookies for secure transaction handling. Privacy Policy: razorpay.com/privacy

6. Do Not Track Signals

Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want to be tracked. Because there is no universally accepted standard for how to respond to DNT signals, our website does not currently respond to DNT browser signals. However, you can manage your tracking preferences through the cookie management methods described in Section 4 above.

7. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our business practices. When we make significant changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Email: info@osoinfotech.com
Phone: +91 94099 89875
Address: 76, Gayatri Nagar, Parvati Nagar, Makarpura, Vadodara, Gujarat – 390014, India